Customer focused omnichannel model
We have moved from a multichannel to an omnichannel model. We are channel agnostic: our goal is to meet our customer’s needs whether they want to buy in store or
online, and deliver in store or at home.
Our stores and fascias are designed to fit our communities, while our digital footprint moves with the fast pace of the modern consumer.
We continue to roll out the JD STATUS programme globally, building on the success in the US and the UK.
>8m
Active JD STATUS members globally