Enhancing operational efficiency to strengthen profitability
We have a growing track record of discipline and agility across our operating cost management, store productivity initiatives and supply chain optimisation. Our focused approach positions us to expand our profitability over time, particularly in Europe and North America where we see the most runway for operational efficiency improvements.
Accelerating multiple levers to drive sales growth
We are accelerating a broad programme of strategic initiatives across marketing, product ranging, digital and data, loyalty and personalisation, AI‑enabled capabilities and store footprint optimisation.
These levers deepen customer engagement, enhance conversion and basket size, and increase the productivity of our stores and online channels, supporting sustained, market‑beating sales growth.